Why Frauds Prevention Protection India ?
Transport in India has seen the largest growth than any other sector from last decade. Transport business is now worth millions and billions. With the growth and development of Transport industry in India there has been a significant increase in the fraud cases with different levels of ingenuity. Fraudsters are involved in scamming the companies. They might be present on any side of the two parties doing business.
Many frauds company workers are involved in such cases where they have the information about the paper work taking place between two parties. This often forces us to keep a sharp eye open for any possible dummy companies and other possible sources of such issues.
With tight profit margins, motor carriers and freight brokers have to move freight both economically and efficiently. Some transportation companies have resources to waste most trucking professionals, whether they own a trucking brokerage or a single truck, keep their operations lean.
Running a truck company is a stressful job. You have to make sure you are getting loads, delivering them to right destination and also making sure that load pays enough. There are some con-artists who will try to scam you, and it can really damper things.
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Below we present you the five most common types of frauds in the trucking industry :
Fake Frauds Repair Shop :–
Trucks and ODC trailers travels miles of distance during their journey from source to destination. It becomes necessary for them to get their vehicles properly checked and serviced during the journey. In this type of fraud the fraudster act as a repair shop employee who will be servicing your vehicle and you won’t think twice about the person. All what you care is that getting your vehicle serviced and get it back on the road and start making more money.
The fraudster will provide a vehicle number, license plate number, and a driver’s name. They will then demand for immediate payment or they will keep the truck.
Fake Frauds Towing that never occurred :–
This fraud scheme is similar to the fake repair shop. In this scenario, scammers demand payment for a tow that never took place. This type of fraud is common for companies that have multiple drivers. The fraudsters might tell the dispatch that they never received payment, and they will keep the truck until payment is exchanged.
Load Board Scams :-
In this case, fraudsters check load boards to prey on truckers like vultures at their next meal. They steal any legitimate trucking company’s identity, and then use that information to book loads. They obtain the payment information using false claims. In this scenario the load is typically made hostage or we can say kidnapped. Some of them dump the load in a remote location in order to collect money as ransom. This makes the situation worst for the owners. They don’t even know where their load is and will they get it back after paying ransom. On the other side customer is waiting for the goods to get delivered.
Drivers in Need :–
In this case the scammer will wait around the truck stops to gather information about different trucking companies. Then they will target company of their choice with multiple drivers and they will act as one of the drivers themselves. Then they fraud driver will calls for help with company’s dispatch service to request money for fuel or a repair advance. Everybody will try to help out the drivers as he appears to be their fellow trucker.
Fake Government Officials Frauds :
Here the fraudster will pretend to be police officer or a transport department official and then he will demand some form of payment for your violation. You will get nervous and think everything happening is real. Your stomach is in knots, blood pressure through the roof, and you start thinking all the things that can go wrong.
Above all were some professional types of frauds mainly done with bigger goods transport vehicles like ODC Trailers.
Now as we are aware of the fraud that can occur anytime with anyone related to transportation industry we should also know the know the ways to avoid such frauds. Let’s have a brief look at the ways to avoid fraud :
- Do not accept payment information or give payment information to an unknown person without verifying the customer’s identity and the billing address.
- Before any transaction authorize it by voice.
- Always get your documents signed by a customer so if someone tries to forge customer’s sign you can verify it.
- Always have knowledge of what is going on in your surroundings.
- Do not share your business information with any unknown person.
- Always ask for a printed invoice form customers end which contains detailed listing of the customer’s information. The invoice should contain valid phone number and address.
- Always contact you customers personally and verify the list of details like address, phone number and other information.
- If you are a dispatcher, request a validation using information that is not visible on the truck like the DOT number, employee ID, or the driver’s name.
- You should always have a close look on address and phone number changes for companies you have on file or you do regular business with.
- Validate the incoming phone numbers and caller information against a public listing or that particular driver’s profile. Have a GPS installed on your trailer or trucks so that you can locate your trucks easily.
- Never share payment information with the third party even if they are your family or friends.
- Always be careful if someone tries to pressurize you for payments. Scammers mostly demand payment immediately.
- If something sounds suspicious to you contact police immediately.
Trucking business is not an easy task. Truck owners have to go through very stressful situations in life. They have to look after the drivers. maintain trucks condition and even deal with this kind of fraudsters. Many transporters faces loss of money due to this which is non-refundable. Even government do not take any steps in this situation. They blame the owners and transporters for not conducting business with internal security
Packers and Movers Fraud :–
The fraud is not limited up to the goods transport industry but also made its way into the daily transport system used by the people. Packers and movers fraud is one such example. Home shifting is a common thing nowadays with several families shifting from one place to another due to job transfers. It can be local shifting within the city or shifting from one state to another. This number is increasing daily. There are many cases in which fraud packers and movers have disappeared with the transport trucks packed with transporters goods.
Let’s have a look at how fraud companies work for fraud prevention :-
Attractive websites or online presence :
Fraud packers and movers companies have taken the advantage of internet boom and engage customers with attractive websites. Customers who don’t have proper knowledge may fall into their trap easily.
False Classified Listings :-
Even fraud companies pays money to classified sites to maintain their ranks higher in their listings.
Fake Promises :–
Fraud packers and movers companies give attractive schemes to the customers which are completely false. These commitments are like giving free gifts after shifting the goods and they would deliver the consignment in very short time. But in reality after the goods are shipped they eventually disappear.
Lower Rates :-
To acquire customers these fraud companies quote very less charges than others.
Indirect Frauds :–
This is the term which many of you won’t understand. This type of fraud is not with particular person and it cannot be seen directly. Through indirect we are referring the frauds done many online cab service providers, online travel agencies. We will explain this in details.
Many online cab service providers and travel agencies came to India with the purpose of doing business and providing jobs. Initially they made their customer base in the country by providing cheap services. Cab agencies lured unemployed person by offering them to buy cars at nominal rates initially and then driving to pick up and drop the passengers. They made big advertisements like people will earn 50,000 per month by driving cars. But now the situation is totally different. All cab drivers are struggling to earn money which can even satisfy the daily needs of their family. They are now forced to work as they have no choice left. They even have to pay EMI of the vehicle they bought for cabs. After the cab services, firms are now even planning big to provide bikes as vehicle to drop passengers to their destination. This idea will create a long term problems for India. Most of the unemployed educated people will drive into this kind of jobs and India will lack in skilled employees. You can also notice online food services are also picking up pace in India.
Even travel agencies also do the same monopoly. They allies with hotels and provide rooms at very cheap rates to customers. They take 20-25% of charges from the total amount. many cases have found this charge raised to 40%. They made a customer base in India and now most of the people prefer booking hotels online. So there is no choice left with hotel owners and they have to agree every terms and conditions of online travel agencies.
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Government prejudice Impact Increase prejudice Frauds Prevention Cost India :-
Government of India played a major role in settling this kind of foreign firms in India. Government provided all the facilities to this firms for starting their business. Instead of favoring foreign firms, if they would have done something good for local business it would have been great for the country.